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Brightpearl Connector

28 May 2026 00:00 - 29 May 2026 24:00

Past Incidents

Critical

Affecting:

Brightpearl Connector

28 May 26 22:52 → 28 May 26 23:01 · 9m 6s

Commented 28 May 26 23:04

RESOLVED: The Brightpearl Connector service is now fully operational. The incident was resolved at 23.01 GMT. We will continue to monitor the environment closely. A full post-incident review (PIR) will be conducted and shared with affected customers shortly.

Resolved 28 May 26 23:01

Affects 28 May 26 22:52

We are currently investigating a disruption affecting the Brightpearl Connector service in the EU and US regions. Our Incident Management Plan has been activated, and our technical teams are currently investigating. Brightpearl Connector functions, including Orders and Inventory, may be unavailable or experiencing severe latency.

Opened 28 May 26 22:52